Privacy Policy

This Privacy Policy describes how Adin Studio ("Adin Studio," "we," "us," or "our") collects, uses, and discloses information about you when you visit our website, use our services, or otherwise interact with us (collectively, the "Services").

1. Information We Collect

We collect information directly from you when you provide it to us, and automatically as you use our Services.

A. Information You Provide Directly:

• Contact & Account Data: When you sign up for a subscription, book a demo, or use our contact forms, we collect your name, email address, phone number, and company name.

• Billing Data: If you purchase a subscription, we collect billing details, including your credit card information, billing address, and transaction history. Note: Payment information is typically processed by a secure third-party payment processor (e.g., Stripe) and is not stored directly on our servers.

• Project & Content Data: As a core part of our service, you provide us with confidential brand assets, raw footage, design briefs, product data, and proprietary business information for us to complete your creative requests.

B. Information Collected Automatically:

• Usage Information: We collect data about your interaction with our website, such as access times, pages viewed, links clicked, and the page you visited before navigating to our site.

• Device Information: We collect data about the device you use, including the operating system, browser type, IP address, and device identifiers.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Services and hold certain information (e.g., for analytics and advertising purposes).

  
  

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide you with our Services:

• Service Delivery: To provide the subscribed design and video editing services, process your requests, and deliver final assets.

• Billing and Account Management: To process payments, manage your subscription, and send you billing notices and invoices.

• Communication: To send technical notices, updates, security alerts, and support messages, as well as respond to your comments and questions.

• Marketing and Improvement: To monitor and analyze trends, usage, and activities in connection with our Services; and to personalize our marketing offers based on your usage.

• Confidentiality: To safeguard and utilize your proprietary Project & Content Data solely for the purpose of fulfilling your contractual creative requests.

3. Sharing and Disclosure of Information

We do not share, sell, or disclose your private personal information except in the following limited circumstances:

• Service Providers: We share information with third-party vendors, consultants, and service providers (e.g., payment processors, CRM tools like GHL/Slack, web hosting) who need access to the data to perform services on our behalf. These parties are contractually obligated to protect your data.

• Legal Compliance: We may disclose your information if we believe disclosure is required by law, regulation, or legal process (e.g., in response to a subpoena).

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be shared or transferred.

• Consent: We may share your information with your consent or at your direction, such as when you agree to be featured in a case study.

4. Data Security and Confidentiality

We implement industry-standard security measures, including encryption and strict access controls, to protect your personal information from unauthorized access, loss, misuse, or alteration.

Crucially, your Project & Content Data (briefs, assets, proprietary files) is treated with the highest level of confidentiality. All Adin Studio team members, including senior designers and editors, are bound by Non-Disclosure Agreements (NDAs) to ensure the security of your trade secrets.

5. Your Choices

• Opt-Out of Marketing: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or ongoing projects.

• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies; however, doing so may affect the functionality of our website.

6. International Data Transfers

Adin Studio operates globally. Your information may be processed and stored in a jurisdiction outside your own, including where the privacy laws may not be as comprehensive as those in your location. By using the Services, you consent to this transfer.

7. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Adin Studio Support

Email: connect@adinstudios.net